At First For Pets, we know that trusting someone else with your pet isn’t a small decision. Whether it’s a home visit, a walk, or overnight care, you’re relying on us to provide the same level of love, safety, and attention that you give your pet every day.
We take that responsibility seriously.
Based in Lichfield and proudly independent, we’ve been offering professional pet care since 2016 — but we’re more than a service. We’re a team of trained, compassionate animal carers who work to the highest standards to make every pet feel safe, comfortable, and at home.
Here’s what really goes on behind the scenes.
More Than a Business — A Set of Values
We’ve built First For Pets on a clear foundation of values:
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Kindness: Every animal in our care is treated as family
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Trust: We build long-term, dependable relationships with clients
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Excellence: High standards in everything we do, from hygiene to communication
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Transparency: Clients are kept informed at every stage
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Compliance: We meet and exceed legal and licensing requirements
These values are why we’re proud holders of 5-star DEFRA Animal Boarding Licences across all of our host families — a recognition of the higher standards we’ve committed to in every part of our operation.
The People Behind the Pets
We’re not an app or a franchise. We’re a small, local team of experienced pet lovers.
Every member of our team is:
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Personally interviewed and DBS checked
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Fully insured and trained in pet care
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Selected for their compassion, professionalism, and attention to detail
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Supported with a full onboarding process and ongoing training
We also conduct regular checks and reviews to ensure our high standards are maintained.
Tailored Care, Every Time
We don’t do “one size fits all.” Every pet is unique — and so is their care plan.
When a new client joins First For Pets, we start with a detailed meet and greet followed by registration through our secure system, Pet Sitter Plus. This includes:
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Feeding routines
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Medical needs and medications
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Behavioural traits and preferences
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Emergency contact details
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Vet information
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Update preferences (texts, photos, videos)
This personalised approach means your pet gets exactly the care they need, whether for a 20-minute visit or a week-long stay.
A Day in the Life at First For Pets
Here’s what a typical day might include:
Dog Walking
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Solo walks or paired walks from the same household
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Routes tailored to your dog’s pace and personality
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Always on-lead unless you’ve given written permission
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Carers carry towels, water, and other essentials
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Real-time notes and updates sent if requested
Home Visits
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Ideal for cats, rabbits, guinea pigs, chickens, or senior dogs
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Includes feeding, cleaning, playtime, medication, and basic grooming
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Curtains opened, bins put out, plants watered — just ask
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Each visit is logged securely with time, notes, and any updates
Doggy Day Care & Home Boarding
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Guest dogs join us in our home-based environment
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Numbers are limited for individual attention and safety
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Activities include play, rest, outdoor time, and cuddles
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Our own Labrador, Jasmine, helps welcome new friends
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Updates are provided throughout the day
Pet Taxi & Animal Ambulance
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Safe, DEFRA-compliant transport for vet trips, grooming, emergencies, and more
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All pets travel in secure, crated vehicles with soft bedding and calm handling
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Drivers stay with your pet when needed, and keep you informed every step of the way
Safety, Standards, and Compliance
Every service is backed by strict procedures:
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We operate under 5-star Animal Boarding Licences
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We complete detailed daily and monthly checks for hygiene and welfare
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Medication is administered only with full instruction
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Pet First Aid training is mandatory across the team
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All client data is securely stored and managed via Pet Sitter Plus
We never accept pets who are aggressive, severely anxious, or unsuited to a home environment — because safety comes first.
What Makes Us Different?
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We don’t use gig workers or adhoc pet carers — we use trusted, trained staff
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We believe in honest communication and fast responses
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We are available 365 days a year, including holidays
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We treat every pet and every home with the care we’d want for our own
We’re proud of the feedback we receive, the long-term relationships we’ve built, and the pets we’ve helped feel happy, safe, and loved while their owners are away.
Explore More
If you’d like to find out more about our services or read our reviews, here are some useful links:
Or feel free to contact us — we’d love to hear from you.
