Our Knowledge Base

 
 
 
  Excellent  
    
 Based on 175 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Stephanie Shore 
 
2024-03-30
 
 
  
Donna. Geoff and their team are an exceptional group of caring people. Donna was caring for our cats when we were away for a weekend and we saw on Facebook that a cat had been killed on the road near our house.
Donna was amazing, she headed straight over and spent ages looking until she found him on the side of the road. She took him to a vet to be scanned and confirmed that it was our beloved cat, Odin.
We were totally devastated but Donna was so caring. She arranged for Odin to be cremated and then returned his ashes to us as soon as we got home. Everything was handled with kindness and sensitivity.
In addition to the shock and sadness at Odin’s death we were really worried about our other cat, Odin’s brother, as they were so close. The photos and videos Donna sent us of him were so reassuring that he was doing alright.
Everything was handled with care and professionalism and we are so grateful to Donna and Geoff.
  
 
  
 
 
 
  
 
 
 Claire Price 
 
2024-03-26
 
 
  
A big thanks to Donna who recently looked after Alan & Boomer for two weeks. They had so much fun despite the rain and they even got to go to daycare a few times to play with other dogs, which they loved. Alan has epilepsy so we worry when we leave him, but Donna was brilliant at giving his meds and looked after him when he had a seizure, which is a difficult thing to watch.  I think they miss her and keep waiting for her to come back. I have every confidence in her and her team to look after my boys. Highly recommend! Thanks Donna
  
 
  
 
 
 
  
 
 
 Keith Davies 
 
2024-03-20
 
 
  
My  Pet dog was cared for by Dave and Georgia . They wer brilliant and I would have no hesitation in using them again

This was the second time I used First for Pets and they were just top rate
  
 
  
 
 
 
  
 
 
 elizabeth bradley 
 
2024-03-17
 
 
  
We’ve used the cat sitting/ visit services since the day we brought home our furbabies which was 4 years ago! Archer and Lana absolutely love their now auntie Alison coming to look after them in their own home. I love the daily photos and updates on our WhatsApp
Couldn’t ask for a better service!
  
 
  
 
 
 
  
 
 
 Fiona 
 
2024-03-15
 
 
  
Margot, my Hungarian Vizsla, loves going to doggy day care at First for Pets. She spends the day playing with her besties and returns home very contented. I’m happy knowing she’s in safe hands and well cared for. I love the video updates I receive throughout the day showing me how much fun she’s having.
  
 
  
 
 
 
  
 
 
 Lesley Herriott 
 
2024-03-05
 
 
  
I cannot recommend this company more highly. I have been able to turn to them when I've been desperate for help. I have boarded my dog in his foster home through them and the quality of service was absolutely amazing. He is epileptic and so I needed to feel completely happy with who was looking after him - and I did!
Recently I have broken both my wrists and wasn't able to walk my dog but I have had a walker every day for him. They came and has an introductory visit with him. This meant I could meet them and they could meet him. They took him out on a regular basis at a time which suited me but wasn't necessarily the same time every day.  He's not the easiest of dogs to walk as he is large and strong. He's also very determined about where he wants to walk! They all coped admirably with him. I got a full resume of what had happened during the walk as well as pictures and videos and it was nice to see him with a smile on his face, showing me he was enjoying himself. The fact that he was happy to go with them meant a lot to me. Even when we were surrounded by floods Donna managed to get here, be it a little late and he still had his full hours walk. I found them totally reliable and extremely pleasant. It is so reassuring to know you have people you can turn to when you really need help.
  
 
  
 
 
 
  
 
 
 Preeti K 
 
2024-03-02
 
 
  
I have been with First for Pets since the very beginning and Donna and Jeff have been amazing from the first day I met them. Over the years my beloved Labrador benefitted from day visits, regular weekly walks, dog boarding and in recent years as he got older dog sitters at home. Every single person who cared for Sherlock was reliable, professional, kind and loved animals. He sadly passed away very suddenly last month after becoming acutely unwell and Jeff was there for him on a Sunday with his ambulance service to get him to the emergency vet. If you are looking for an excellent pet service with people who really care about your furry family member, this is the team for you. Thanks for everything 🙏🏽
  
 
  
 
 
 
  
 
 
 Gail Dempsey 
 
2024-01-27
 
 
  
Big shout out for Nadine who cared for our cat Bella this week while we were away for a couple of days for a friend's funeral. As soon as we met her, we felt comfortable with her and instantly knew everything would be taken care of without any concerns or worries. We enjoyed the photos of Bella she sent to us during our time away and couldn't have hoped to meet a nicer person. Thanks again Nadine x Gail and Ray Dempsey x
  
 
  
 
 
 
  
 
 
 Pauline Illsley 
 
2024-01-08
 
 
  
I have used First For Pets on many occasions and I have no hesitation whatsoever in recommending them.  Donna and Jeff are extremely accommodating, helpful and professional and they always ensure that pets and their owners are 100% satisfied.